Frequently Asked Questions
Everything you need to know about our legendary sports gear.
How do I properly inflate my Spalding basketball?
For optimal performance, inflate the ball to 8 PSI. We recommend using a standard pump and moistening the needle before insertion to prevent valve damage.
What is the difference between indoor and outdoor basketballs?
Indoor balls are typically made of genuine or composite leather for superior grip and soft feel, while outdoor balls use durable rubber or specialized composite covers to withstand abrasive concrete surfaces.
How long does shipping take for basketball systems and hoops?
Standard ground shipping for accessories takes 3-5 business days. Large residential hoop systems are shipped via freight and typically arrive within 7-14 business days.
What is your return policy for equipment?
We offer a 30-day return window for items in their original packaging. Please note that used equipment or customized products cannot be returned unless there is a manufacturing defect.
Do Spalding backboards come with a warranty?
Yes, our residential basketball systems come with limited warranties ranging from 1 to 5 years, depending on the specific model and materials used.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also log into your Spalding account to view real-time status updates.